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Payments & Invoicing
How can I resolve issues during checkout?
If you're having trouble with payment, refresh the page or try using a different browser. If you're ordering from your smartphone, check if the issue also occurs on the desktop version. If the problem persists, please contact our support team. Provid
What payment methods do you offer?
We offer the following payment methods:. PayPal. Shop Pay. Google Pay. Apple Pay. Card payments (Mastercard, Visa, American Express, UnionPay). We are continuously working to expand our payment options.
How do I receive an invoice for my order?
To save paper, we do not include invoices in our packages. If you need an invoice, simply reach out to us via the contact form with the subject line “Request Invoice.”. Please include your order number (FG / FGXXXXX), which you can find in your order