Who pays for the return shipping?Updated 2 months ago

We want you to be completely satisfied with your purchase! If you change your mind, you can return unworn and unused items within 30 days of receipt for a refund.

Return Shipping Costs:

• You are responsible for the return shipping costs.

• Through our return portal, you can create a prepaid return label. The cost will be deducted from your refund.

• Alternatively, you can use a shipping provider of your choice and pay the return costs directly to them.

How to Process Your Return:

1. Email Address: Enter the email address you used to place your order.

2. Order Number: Provide your order number (e.g., #EUXXXXX, or #USXXXXX – starting with #).

Important Notes:

• Full Return: If you return your entire order, we will refund the original shipping costs.

• Partial Return: If you return only part of your order, the original shipping costs will not be refunded.

You can find all return information and access our return portal here.

If you have further questions regarding returns and refunds, our support team is happy to assist you!