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Who pays for the return shipping?Updated 3 days ago

We want you to be completely satisfied with your purchase! If you change your mind, you can return unworn and unused items within 30 days of receipt for a refund.

Return Shipping Costs:

  • The return costs are free of charge.

  • Through our return portal, you can create a free return label. 

How to Process Your Return:

  1. Email Address: Enter the email address you used to place your order.

  2. Order Number: Provide your order number (e.g., FGXXXX– starting with FG).

Important Notes:

  • Full Return: If you return your entire order, we will refund the original shipping costs.

  • Partial Return: If you return only part of your order, the original shipping costs will not be refunded.

You can find all return information and access our return portal here.

If you have further questions regarding returns and refunds, our support team is happy to assist you!

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