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Returns & Refunds

Do you offer a warranty?

We manufacture your Feelgrounds with great care. However, in rare cases, defects may occur. If you receive a defective pair, please contact us with detailed information. To assist you quickly, we need a photo of the defect, a picture of the label on

Do you offer exchanges?

Direct exchanges are not available, but you can return your Feelgrounds within 30 days for a refund, provided the shoes are unworn and in their original condition. If you’re interested in a different size or color, simply place a new order through fe

How can I return my shoes?

We want you to be completely satisfied with your purchase! If you change your mind, you can return unworn and unused items within 30 days of receipt for a refund. Please note: All returned items must arrive in their original condition and packaging (

How long does it take to get my refund?

Once you’ve registered your return through our return portal and sent the package back to us, it may take a few business days for the package to arrive, depending on the shipping provider. Steps to Register Your Return:. Email Address: Enter the emai

Received a damaged pair?

Your Feelgrounds are crafted with great care and securely packaged to ensure they reach you in perfect condition. However, in rare cases, a defect may go unnoticed, or the shoes may be damaged during transit. If your order arrives in less than perfec

Who pays for the return shipping?

We want you to be completely satisfied with your purchase! If you change your mind, you can return unworn and unused items within 30 days of receipt for a refund. Return Shipping Costs:. You are responsible for the return shipping costs. Through our