Feelgrounds US

Because of the recent U.S. customs changes, we are temporarily offering&#xA0;FedEx only&#xA0;for shipments to the United States.&#xA0;UPS is currently deactivated&#xA0;until further notice.We want to ensure the most reliable and transparent shipping process for you, and FedEx allows us to provide a smooth delivery experience while these new customs rules are in effect.

Because of the recent U.S. customs changes, we are temporarily offering FedEx only for shipments to the United States. UPS is currently deactivated until further notice. We want to ensure the most reliable and transparent shipping process for you, an

Why is FedEx currently the only shipping option to the USA?

Shipping & Customs

How can I track my order?

Why do I have to pay import duties on my order to the USA?

How long does it take for my order to arrive?

Received a damaged pair?

How can I modify an order I’ve already placed?

Didn’t receive an order confirmation email?

Can I combine discount codes with other promotions or sales?

Do you offer B-grade products?

Is it possible to combine multiple orders after placing them?

My discount code wasn’t applied – can it still be used?

How can I change the address of an order I’ve already placed?

How can I cancel my order?

Are Feelgrounds shoes available in physical stores?

Where can I leave a review?

What should I do if my package delivery is delayed?

Do you offer a repair service or replacement soles?

Do you offer gift cards?

About Your Order

Are barefoot shoes good for Plantar fasciitis, flat feet, bunions, etc.?

Do I need arch support or orthopedical insoles?

I’m new to barefoot shoes. What do I have to consider?

New to barefoot shoes?

Are your shoes unisex or do you differentiate between women’s and men’s shoes?

Do you have barefoot shoes for kids?

How do I find my perfect size?

If I am usually wearing a half size, what size should I get?

What if I ordered the wrong size?

Do you offer Feelgrounds barefoot shoes in extra wide (e.g. 4E)?

Sizing

What is the difference between the Knit and the Mesh material?

Are Feelgrounds barefoot shoes free of harmful substances?

Are Feelgrounds environmentally friendly?

Are Feelgrounds produced under fair working conditions?

Do Feelgrounds have cushioning?

Are Feelgrounds shoes grounded/earthed?

Are Feelgrounds suitable for running, hiking, and other sports?

Are Feelgrounds vegan?

Are Feelgrounds waterproof?

Can I wear Feelgrounds with toe spacers/spreaders?

Should I wear Feelgrounds with or without socks?

How do our kids and adult models differ?

What can I do if my preferred item is out of stock?

What is the difference between our Seaside Sandals?

Which Feelgrounds models are especially breathable?

How can I recycle or dispose of my Feelgrounds shoes?

About our Shoes

Why sneakers come without insoles?

Which insoles best suit my needs?

What is the right insole size for me?

How do I properly clean and care for my insoles?

Can I wear Feelgrounds boots without insoles?

Should I wear Feelgrounds barefoot shoes with or without socks?

Can I return socks after trying them on?

What is the difference between the cork and the felt insole?

Accessories Info

Are Feelgrounds machine washable?

How do I keep my shoes clean?

How do I care for faux leather Feelgrounds?

Clean & Care

Do I have to pay import duties & taxes (customs)?

What are the shipping costs?

What countries do you ship to?

Will there be additional costs for me with carbon-neutral shipping?

Do you offer a warranty?

Do you offer exchanges?

How can I return my shoes?

How long does it take to get my refund?

Who pays for the return shipping?

Can I return sale items? And how can I receive my discount again when exchanging a product?

Why is FedEx currently the only shipping option to the USA?Updated 5 hours ago