We ship your shoes directly from our warehouse in Germany. For customers within the EU (e.g., Germany and Austria), no additional fees such as taxes or customs duties apply. Orders to Switzerland are shipped with DDP (Delivery Duty Paid), meaning tax
We usually ship orders within one business day. Once your package is on its way, you'll receive an email with the shipping confirmation and tracking number. If you haven’t received a shipping confirmation email, please check your spam folder. If you'
Orders are typically dispatched from our warehouse within one business day. Shipping times vary depending on the destination country. For more details, please visit our Shipping & Returns page. If you need help tracking your order after it has shippe
For detailed information, please visit our Shipping & Returns page.
You can find the list of available shipping countries in the dropdown menu that appears when you click on the country flag. On a desktop device, the country selector is located in the top-right corner of the page, while on a mobile device, it is disp
Feelgrounds covers the costs of carbon-neutral shipping. The shipping fees displayed at checkout represent the actual charges from the shipping provider and do not include any additional costs for carbon-neutral shipping. You can find more informatio